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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derek VanHouten

January 29, 2025

5  out of  5
rating by Derek VanHouten
"Darrel with State Farm out of the Lori Ann Spachek office was very helpful and knowledgeable. I recommend giving them a call to check coverages and compare them with your current policy. He took his time and went through Home Owners Policy options as well as Auto coverages step by step. Be prepared that this can take a little time, but as a homeowner I found this type of customer service very helpful. He explained every last detail with me and didn't overly push for unnecessary coverages. This was able to save my family money while increasing our coverages at the same time. He was even able to walk me through processes that lead to additional discounts. Thanks Darrel! Highly recommend."
We responded:
"Thank you so much for your wonderful review, Derek! We're thrilled to hear about your positive experience with our office. Providing detailed and personalized service is our top priority, and it's great to know that Darrel was able to help you navigate your home and auto coverage options effectively. We appreciate your recommendation and are glad that you found ways to save money while enhancing your coverage. If you have any more questions in the future or need assistance, please don’t hesitate to reach out. Thanks again for choosing Spachek State Farm!!"
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Alex VanLeeuwen

January 28, 2025

5  out of  5
rating by Alex VanLeeuwen
"Agent Jonathan Davis helped me get set up with renter’s insurance for my apartment in Missouri. He gave me options tailored to my needs and did an excellent job explaining to me what all my insurance plan encompasses. I would highly suggest working with him on getting a policy set up."
We responded:
"Thank you so much for your wonderful five-star review! We're thrilled to hear that Jonathan was able to assist you in finding the perfect renter's insurance for your apartment. It's great to know that he provided tailored options and clearly explained your insurance plan. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Chris Leistikow

January 27, 2025

5  out of  5
rating by Chris Leistikow
"Jonathan was a great help with my swap from my previous insurance provider. The price ended up being a third of what i was paying before and the coverage is much better."
We responded:
"Thank you for your fantastic five-star review! We’re delighted to hear that Jonathan was able to assist you with your insurance swap and secure you better coverage at such a great price. It's always our goal to provide our clients with the best value possible. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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Sue Porter

January 22, 2025

5  out of  5
rating by Sue Porter
"State farm has always been able to provide me with the coverage I need at a low price. I had a home loan with state farm because it offered an interest rate no one else could offer. I look forward to my continued relationship with state farm, agents ALWAYS have answers to my questions. Thank you"
We responded:
"Thank you so much for your wonderful five-star review! We're thrilled to hear that State Farm has consistently provided you with the coverage you need at a competitive price. We pride ourselves on having a knowledgeable team who are always ready to assist you, and we're excited to continue supporting you in the future. If you ever have more questions or need assistance, don’t hesitate to reach out. Your trust and loyalty mean the world to us!!"
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S. Portico Bowman

January 20, 2025

5  out of  5
rating by S. Portico Bowman
"My State Farm office are like good friends, not just an insurance company. They truly help me feel taken care of and provide the information I need as I need it and as fair pricing as they can do given the Big Picture demands of insurance."
We responded:
"Thank you so much for your kind words, Portico! We're thrilled to hear that you feel like part of our family here at Spachek State Farm. Our team is dedicated to providing exceptional service and support, and we're glad we could help you feel taken care of. Your trust means the world to us, and we're always here to provide the information and assistance you need. We look forward to continuing to serve you!!!"
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connie darch

January 7, 2025

5  out of  5
rating by connie darch
"Jonathan Thomas was very polite and informative about sharing insurance information for the policies I need. I switched my homeowners and auto policy to State Farm."
We responded:
"Thank you so much for your wonderful five-star review! We're thrilled to hear that Jonathan provided you with the polite and informative service you deserve. We're glad you chose to switch your homeowners and auto policies to State Farm. If you have any more questions or need further assistance, don’t hesitate to reach out. Welcome to the State Farm family!! "
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Ronnie Beach

December 18, 2024

5  out of  5
rating by Ronnie Beach
"Professional, quality service!"
We responded:
"Ronnie, thank you so much for that five star review! We enjoy taking care of wonderful clients just like you and we're thrilled to know you had a positive experience with us. At Spachek State Farm customer satisfaction is our top priority and we look forward to continuing to support your insurance needs!! "
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Brettany Baker

November 19, 2024

5  out of  5
rating by Brettany Baker
"Breanna does amazing work! Helps you with all your questions and concerns you may have!"
We responded:
"Thank you, Brettany, for taking the time to share your thoughts with us! Bre does do amazing work and our entire team is always here to help you with anything you might need. We’re glad to know you’re satisfied with the service at Spachek State Farm and we look forward to taking care of your insurance and financial service needs for many years to come!! "
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Candace Garr

October 22, 2024

5  out of  5
rating by Candace Garr
"Jonathan was so helpful in getting me an affordable rate with lots of extras on my policy and explained everything that did not leave me questioning my decision, highly recommend"
We responded:
"Candace, thank you so much for your kind words and the five-star review! Jonathan is a highly valued member of our team and I'm thrilled to hear that he helped you secure an affordable rate with great coverage. It's our goal to ensure that our clients fully understand their policies and feel confident with their insurance decisions. Your recommendation means a lot and we're always here for any questions or future needs you may have. Thank you for choosing Spachek State Farm!! "
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Jansi Parrado

October 18, 2024

5  out of  5
rating by Jansi Parrado
"As a first-time car buyer, I was pretty anxious about the whole process. Darrel Ball made everything so much easier. He explained everything in detail, ensuring I understood all my options and what to expect all of his responses were swift and easy to understand it left a great impression on me. I couldn’t have asked for a better experience!"
We responded:
"Thank you for sharing your wonderful experience! We’re so glad to hear that Darrel was able to make your first car buying process easier and more enjoyable. His commitment to providing detailed explanations and swift responses truly makes a difference, and we’re thrilled that he left such a positive impression on you. If you have any more questions or need assistance in the future, please feel free to reach out. Congratulations on your new car and thank you for choosing us!"
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Good Boy!!

October 18, 2024

5  out of  5
rating by Good Boy!!
"Always helpful and friendly. We highly recommend👍"
We responded:
"Thank you so much for your kind words, Wade! We truly appreciate your recommendation and are thrilled to hear that you find our team helpful and friendly. Your satisfaction is our top priority, and we're always here to assist you and Amelia with any of your insurance needs. Thank you being such valued clients!! "
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Jim Huddleston

October 9, 2024

5  out of  5
rating by Jim Huddleston
"Darrell was very helpful."
We responded:
"Thank you so much, Jim, for taking the time to leave this amazing five-star review!! Darrel is a valued member of our team and we're thrilled to hear that he provided you with exceptional service. I will make certain to pass along your kind words to him as well! At Spachek State Farm we strive to ensure that all associates are knowledgeable, attentive, and dedicated to meeting our client's needs. And we are always here to help you and Miss Connie and provide you with the best insurance solutions to meet your needs. "
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Ben Turner

October 7, 2024

5  out of  5
rating by Ben Turner
"Lori and team are professional easy to work with. I've been a State Farm customer for almost 3 decades now and I've never had an issue."
We responded:
"Thank you, Ben, for your kind words and for being a loyal State Farm client for almost 30 years! We're also thrilled that you've had such positive experiences working with our team. Providing professional and streamlined service is our top priority and we're glad that we have been able to meet your expectations throughout the years. We truly value your continued trust and appreciate your support!! "
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Dakota Harrison

October 6, 2024

5  out of  5
rating by Dakota Harrison
"Great customer service. My family and I have been with StateFarm for several year, and over the years we have built a relationship. They provide the best that which fits your needs. Keep up the good work!"
We responded:
"Thank you so much for the glowing five-star review, Dakota! We truly value the trust and loyalty you and Angela have placed in Spachek State Farm for almost ten years. Building strong relationships with our clients is something we take great pride in, and we're thrilled to hear that we have been able to provide you with exceptional customer service. Our team is dedicated to finding the best insurance solutions that fit your unique needs, and we're glad to know that we have met your expectations. We appreciate your kind words and encouragement. Rest assured; we will continue to work hard to deliver the excellent service you deserve. Thank you for your continued support and thank you for choosing Spachek State Farm as your insurance provider!"
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Deborah Hippler

October 3, 2024

5  out of  5
rating by Deborah Hippler
"The nicest professional "down home" team of people that takes pride in helping a client with their every need of insurance with ease. You won't have to worry about their integrity when it comes to understanding that you've just been helped by the best team in town!!! Thank you for making my policy so affordable."
We responded:
"Thank you, Deborah, for your kind words! At Spachek State Farm it's our pleasure to provide you with exceptional service and support for all your insurance needs. We take great pride in our team's professionalism and dedication to ensuring that every client receives personalized attention and assistance. We understand the importance of trust and integrity, and we strive to exceed your expectations in meeting your insurance needs. We're thrilled to have been able to offer you an affordable policy that suits you and your current situation. Thank you for choosing State Farm! "
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James Graham

October 1, 2024

5  out of  5
rating by James Graham
"Leadership is what separates this office from the rest of the crowd. The Spachek office has always focused on my needs and desires not what the market was selling."
We responded:
"Jim, thank you so much for your kind words and for taking the time to share your positive feedback about our office. We're thrilled to hear that our leadership has made a difference in your experience with us! We prioritize understanding and meeting our customers' needs and desires, rather than simply following market trends. Our team is dedicated to providing exceptional service and tailoring our solutions to best serve you. We're proud of the work that we do here! We appreciate your trust in us and look forward to continuing to exceed your expectations. "
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Amy Geier

August 22, 2024

5  out of  5
rating by Amy Geier
"Love having State Farm through Lori Ann!! She has the best team around!"
We responded:
"Thank you so much for your kind words, Amy! We truly appreciate your trust in our team at State Farm. We are all dedicated to providing you with the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. Thank you for being such a valued client! Lori Ann"
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Sarah Watts

August 15, 2024

5  out of  5
rating by Sarah Watts
"Lori Ann and her staff are very friendly and professional. They go above and beyond to make sure our needs are met and answer all questions we have. I would highly recommend their Agency for any insurance needs you have."
We responded:
"Sarah, thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you find our agency to be friendly and professional. It is always our top priority to go above and beyond for our clients, ensuring that all your needs are met and all your questions get answered. Your recommendation means the world to us, and we are grateful for your trust in our services. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out! Lori Ann"
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Tim Lindon

August 12, 2024

5  out of  5
rating by Tim Lindon
"Lori Ann and her team are genuine and authentic. These are important qualities in today's world of ONLINE providers, chat boxes and customer service departments that don't seem to be available when I need them. Once you trust your Insurance with Lori Ann and her team...they will ALWAYS be there for you and ready to assist!"
We responded:
"Tim, thank you so much for your kind words and positive feedback! We're thrilled to hear that you value the genuine and authentic service our team provides. In a world where online interactions can often feel impersonal, we strive to offer a personal touch and be there whenever our clients need us. Your trust and satisfaction are incredibly important to us! And we're delighted to know that you feel supported and valued as a part of our insurance family. If there's anything more we can do for you, please don't hesitate to reach out! Lori Ann"
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Amy Monje

August 6, 2024

5  out of  5
rating by Amy Monje
"Quick and efficient. Kind and customer oriented!"
We responded:
"Thank you so much, Amy! And I really appreciate your kind words too. Here at Spachek State Farm we strive to be all of those things...and more!! "
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ashokumar chaudhari

June 28, 2024

5  out of  5
rating by ashokumar chaudhari
"This place was very helpful and the guy named Darrel was a really nice guy and helped me a lot."
We responded:
"Asholumar, welcome to our agency. We're so glad that you chose us!! And that you had a great experience with Darrel-he is fantastic at what he does!! "
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Janet Newport

June 21, 2024

5  out of  5
rating by Janet Newport
"The team at Lori's office is amazing! Thank you so much Bre for getting us all fixed up! If you are looking for more affordable insurance with great coverage give them a call. Very fast service and extremely helpful!! Highly recommend."
We responded:
"Janet, thank you so much for your kind words and your recommendation!! We love helping clients understand their policies and their coverages. We're so glad that you chose us!! "
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Lauren Oehme

June 1, 2024

5  out of  5
rating by Lauren Oehme
"I have been a client of Lori Ann Spachek's State Farm for 10 years. Before that, I was a customer of another State Farm and although it was a good experience, Lori Ann's office goes above and beyond with customer service. Her staff have been very helpful and welcoming. They care about their people!"
We responded:
"Thank you for that 5 Star review, Lauren! We love taking care of our clients...especially really sweet ones just like you!!"
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Lenore Biby

May 25, 2024

5  out of  5
rating by Lenore Biby
"Always very helpful and easy to work with."
We responded:
"We LOVE working with you and your family!! "
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Denise Graham

May 10, 2024

5  out of  5
rating by Denise Graham
"It's stressful when a thief takes your personal property and damages your home. Lori Ann Spachek helped me walk through the entire process. I appreciate the entire staff at State Farm for helping me through this difficult time. I'm still with State Farm and plan to be a customer always."
We responded:
"Thank you for your kind words, Denise. We understand that experiencing any kind of loss, especially a personal theft, can be very distressing. We're so glad we could support you during that difficult time. You are always a joy to work with and we appreciate you!! "